Support / CubeCamp

Keeping Website Up to Date

Most often thing that website owner needs to do is update information. And most of the time there is no time for that or IT guys are unavailable at the moment so this task gets postponed. With our help you can stop worrying about this - all updates will be done in time and by professionals.

Update News

Keep you clients informed - recently updated news increase company image

Post Articles

Just send us the text and we will format it and even translate to other languages

Add and Optimize Images

We will ensure compatibility with visual styling and quick loading

Banners and Offers

We will find a fitting image and create a banner or offer

Add Video Materials

The best way to get attention is to show your product in action

Keep Catalogs Up to Date

Make sure that information on the website corresponds to what you are offering

We are trusted by small and big businesses

0 Clients

0 Specialists

0 Years on the market

We Maintain Ready Websites

You have you website launched - perfect!

Now to keep it bringing in new clients it requires attention which is something not every business owner has time or expertise for. Let us take care of it!

Content Management

Just send us the text and images and we will format and add it to your website

Technical Support

Components get outdated and open to hackers. We will ensure your website is safe and running smooth

Communication with Clients

We will make sure your clients can reach you by email and contact form

Website Modernization

If you ever need new functionality or section we will quickly add it

Our Support Plans

Below you can compare plan and decide which one fits you best. If you just ocasionally need to update information on your website - choose Basic plan. Strategic plan is best when you plan to actively attract clients trough the website and will need more work done quickly. Business plan is meant for companies who really rely on their website or want to update it after long inactivity period.

	Basic	Strategic	Business
Website Content Management	^€ 29/mo	^€ 99/mo	^€ 299/mo
Workhours included	2 hours	8 hours	30 hours
Response time	2 days	1 day	2 hours
Banner design and placement
Video placement
New sections and functionality
Design elements update
Catalog updates
Translation services
Additional hour price	^€ 20/h	^€ 15/h	^€ 15/h
Website Technical Support
Consultation times	Mon-Fri 10:00-18:00	Mon-Fri 10:00-18:00	24/7
Website diagnostics	1 time per month	2 times per month	Every week
Website backups *		1 time per month	2 times per month
Hosting, certificates and domain control
Performance and availability control
	Choose Plan	Choose Plan	Choose Plan

* Requires access to the website server

Order Form

Basic Strategic Business

^€ 29/mo

2 H support included
2 days Response time
Mon-Fri 10:00-18:00 Consultation times

^€ 99/mo

8 H support included
1 day Response time
Mon-Fri 10:00-18:00 Consultation times

^€ 299/mo

30 H support included
2 hours Response time
24/7 Consultation times

Why do you need website support?

After you buy a car in needs maintenance - you change oil and tires, wash it and go to a mechanic once in a while.

Same applies to a website - after launch it has be taken care of. Not every business owner is capable of putting up content and performing technical maintenance of the website and developers are not always reacting quickly. We help keeping websites updated and running smooth.

What services can you expect from us?

We perform content management and technical maintenance of your website. This means whenever you need information on your website updated, post some news of create new banner and offers you just need to write us an email. The rest is on us - we will format the text, optimize images and design good looking elements for marketing. If you have multilanguage website we can even offer translation services.

If something goes wrong with the servers, your domain is close to expiration or your website got infected with viruses - we will help mitigate the problems or contact your hosting provider. You do not need to worry about trying to explain your problems to someone who speaks technical language.

Why website needs to be monitored?

Website that is perfectly working today can break tomorrow. It can be due to problems with server, hackers or third party services that stop working. Our specialists will react and check what is the reason so that it can be quickly fixed.

Who is CubeCamp?

CubeCamp is a part of international group of IT companies. Our main focus is development if complex business and mobile applications, but we also love to help smaller companies by making IT services more understandable and simple. That is why we launched website support service - this is a great way to get to know each other. If you ever need something more that just support - feel free to check our main website cubecamp.com or drop us a line to info@cubecamp.com.

What if I need extra work?

In case you run out of monthly quota or require additional work - do not worry! We will estimate how much work is required and inform you about that. We will always try to deliver right solution for your needs and find compromises so that you know what needs to be done, how much it costs and make a right decision.

If changes are not urgent you can always decide to split the work for longer period and we will help to prioritize tasks. In that case there will be no additional costs for extra work.

Can I feel safe about giving Cubecamp access to my website and servers?

Depending on the task we will need to access your site or hosting admin panel, get access to servers and data. We understand how big of a value your information is and guarantee that your credentials are stored safely and there will be no unauthorized access to it. We will never request any information that is not required for our work and will never share any sensible data with third parties. We work with clients in government sector and process a lot of personal and sensitive data from big companies. We know to handle such data.